Crisis Management and Crisis Communication books in English
Barton, L. (2001). Crisis in organizations II ( 2nd Ed.). Cincinnati, OH: College Divisions South-Western.
Coombs, W. T. (2006). Code red in the boardroom: Crisis management as organizational DNA. Westport, CN: Praeger Publishers.
Coombs, W. T. (2007). Ongoing crisis communication: Planning, managing, and responding. Thousand Oaks, CA: Sage Publications.
Fink, S. (2000). Crisis management: Planning for the inevitable. Lincoln, NE:
iUniverse.com, Inc.
Hearit, K. M. (2006). Crisis management by apology: Corporate response to allegations
of wrongdoing. Mahwah, NJ: Lawrence Erlbaum Associates.
Lagadec, P. (1993). Preventing chaos in a crisis. McGraw Hill Book Company.
Pauchant, T. C., & Mitroff, I. I. (1992). Transforming the crisis-prone organization:
Preventing individual, organizational, and environmental tragedies. San Francisco: Jossey-Bass Publishers.
Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2006). Effective crisis communication: Moving from crisis to opportunity. Thousand Oaks: Sage.
Reputation Management
Alsop, R. J. (2004). The 18 immutable laws of corporate reputation: Creating, protecting, and repairing your most valuable asset. New York: Free Press.
Davies, G., Chun, R., da Silva, R. V., & Roper, S. (2003). Corporate reputation and competitiveness. New York: Routledge.
Dowling, G. (2002). Creating corporate reputations: Identity, image, and performance. New York: Oxford University Press.
Fombrun, C. J., & van Riel, C. B. M. (2003). Fame & fortune: How successful
companies build winning reputations. New York: Prentice Hall Financial Times.
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