Crisis Management Wiki

 

Bibliography - English

Page history last edited by Patrick Trancu 1 yr ago

Crisis Management and Crisis Communication books in English

Barton, L. (2001).  Crisis in organizations II ( 2nd Ed.).  Cincinnati, OH: College Divisions South-Western.

Coombs, W. T. (2006).  Code red in the boardroom:  Crisis management as organizational DNA.  Westport, CN:  Praeger Publishers.

Coombs, W. T. (2007).  Ongoing crisis communication: Planning, managing, and responding.  Thousand Oaks, CA: Sage Publications.

Fink, S. (2000).  Crisis management:  Planning for the inevitable.  Lincoln, NE:

iUniverse.com, Inc.

Hearit, K. M. (2006).  Crisis management by apology:  Corporate response to allegations

of wrongdoing.  Mahwah, NJ:  Lawrence Erlbaum Associates.

Lagadec, P. (1993). Preventing chaos in a crisis.  McGraw Hill Book Company. 

Pauchant, T. C., & Mitroff, I. I. (1992).  Transforming the crisis-prone organization:

Preventing individual, organizational, and environmental tragedies.  San Francisco: Jossey-Bass Publishers.

Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2006). Effective crisis communication: Moving from crisis to opportunity. Thousand Oaks: Sage.

Reputation Management

Alsop, R. J. (2004).  The 18 immutable laws of corporate reputation: Creating, protecting, and repairing your most valuable asset.  New York: Free Press.

Davies, G., Chun, R., da Silva, R. V., & Roper, S. (2003).  Corporate reputation and competitiveness.  New York: Routledge.

Dowling, G. (2002).  Creating corporate reputations: Identity, image, and performance.  New York: Oxford University Press.

Fombrun, C. J., & van Riel, C. B. M. (2003).  Fame & fortune: How successful

companies build winning reputations.  New York: Prentice Hall Financial Times.

 

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